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Tesla Roadster Diagnostic Screen Functions

November 23, 2017

This month we will dive into the unknown, the diagnostics menu reserved for the Service Center technicians. You may remember a previous newsletter were we gave the code to get into the hidden menu. This month we will look at what sorts of information is contained within, and how you can use it for DIY service, and to get better acquainted with your Roadster.

 

First, we need to get to the hidden menu.

You do so by tapping several times on an uninteractable area of the VDS screen—see red circle in the image on the left.

A passcode screen will pop up and you will need to enter a password of  1050 and select OK.

 

 

 

 

You will then end up on this System Diagnostic screen.

Below is an explanation of each of the selections and functions available.

 

 

Now that we’re inside, you will find several sub menus. Let’s start with the Controls menu.
Here you will find several useful functions such as:

  • Update Service Dist – You can now reset and eliminate the “Vehicle Maintenance Required” pop-up messages for another year.
  • Reset IP needles – Great if your instrument panel needles don’t reset to their zero marks
  • Inhibit/Uninhibit APS – Turn your Auxiliary Power System—12V system—on or off during 12V battery swaps

In the Vitals menu you will find information about the power train such as temperatures and the minimum brick voltage. We use this display when test driving vehicles to keep an eye on the system’s performance.

In the HVAC menu you will find stats useful in diagnosing the A/C and cooling system such as coolant pump usage, refrigerant pressure, and measured temperatures inside and outside the vehicle. The refrigerant pressures should be 175 on the high side and 30 on the low side.

The TPMS menu shows all the measured tire pressures. Give the menu 30-60 seconds to receive all the TPMS data. (You cannot mute or disable TPMS alerts for legal requirements per NHTSA 2005-20586)

The Recent Alerts menu shows the eight most recent alerts should an error message disappear before you have a chance to read it or take a picture. They are all time stamped to correlate events to further help with diagnosis of novel events.
(The alerts can also be retrieved by pulling the log files)

The ESS menu, short for Electric Storage System, or the propulsion battery. This menu contains several sub menus for tracking the health and functionality of your main battery pack.

  • V&T – Voltage and Temperature shows the minimum, maximum, and average temperatures and voltages of the individual bricks in the sheets.
  • Balancing – Displays a 9 x 11 matrix showing which of the 99 bricks are balancing discharging excess energy in order to equalize the voltage with the rest of the bricks
  • BSM – Displays the voltages of both the high voltage propulsion battery, the APS, and the 12V secondary instrumentation battery
  • SOC – This submenu is loaded with stats such as the CAC, or Calculated Amp-Hour Capacity, or recent SOC log stats, all pertaining to the high voltage propulsion battery.

The PEM/Motor screen displays the drive motor temperature, PEM temperature, ESS propulsion battery voltage read at the PEM, and the IBATT reading is the charge and discharge amperage.

The FW Version menu shows the firmware information. The firmware is often updated at the service centers to resolve known bugs or during upgrades, e.g. PEM and ESS upgrades.

We have listed what we feel are the most useful functions. There are more layers and functions to the Diagnostic menu. Tesla locked diagnostic access away for a reason, so please exercise caution and when in doubt, get help.

We are always available either by phone, 800 658-5883 Extension 500, or email ev@gruber.com, for free tech support.

As always, our goal is to support the Roadster community. We believe in transparency, and are committed to vehicle owner education.

 

More to come –              


Diagnostic Screen Functions November 23, 2017

This month we will dive into the unknown, the diagnostics menu reserved for the Service Center technicians. You may remember a previous newsletter were we gave the code to get into the hidden menu. This month we will look at what sorts of information is contained within, and how you can use it for DIY service, and to get better acquainted with your Roadster.

 

First, we need to get to the hidden menu.

You do so by tapping several times on an uninteractable area of the VDS screen—see red circle in the image on the left.

A passcode screen will pop up and you will need to enter a password of  1050 and select OK.

 

 

 

 

You will then end up on this System Diagnostic screen.

Below is an explanation of each of the selections and functions available.

 

 

Now that we’re inside, you will find several sub menus. Let’s start with the Controls menu.
Here you will find several useful functions such as:

  • Update Service Dist – You can now reset and eliminate the “Vehicle Maintenance Required” pop-up messages for another year.
  • Reset IP needles – Great if your instrument panel needles don’t reset to their zero marks
  • Inhibit/Uninhibit APS – Turn your Auxiliary Power System—12V system—on or off during 12V battery swaps

In the Vitals menu you will find information about the power train such as temperatures and the minimum brick voltage. We use this display when test driving vehicles to keep an eye on the system’s performance.

In the HVAC menu you will find stats useful in diagnosing the A/C and cooling system such as coolant pump usage, refrigerant pressure, and measured temperatures inside and outside the vehicle. The refrigerant pressures should be 175 on the high side and 30 on the low side.

The TPMS menu shows all the measured tire pressures. Give the menu 30-60 seconds to receive all the TPMS data. (You cannot mute or disable TPMS alerts for legal requirements per NHTSA 2005-20586)

The Recent Alerts menu shows the eight most recent alerts should an error message disappear before you have a chance to read it or take a picture. They are all time stamped to correlate events to further help with diagnosis of novel events.
(The alerts can also be retrieved by pulling the log files)

The ESS menu, short for Electric Storage System, or the propulsion battery. This menu contains several sub menus for tracking the health and functionality of your main battery pack.

  • V&T – Voltage and Temperature shows the minimum, maximum, and average temperatures and voltages of the individual bricks in the sheets.
  • Balancing – Displays a 9 x 11 matrix showing which of the 99 bricks are balancing discharging excess energy in order to equalize the voltage with the rest of the bricks
  • BSM – Displays the voltages of both the high voltage propulsion battery, the APS, and the 12V secondary instrumentation battery
  • SOC – This submenu is loaded with stats such as the CAC, or Calculated Amp-Hour Capacity, or recent SOC log stats, all pertaining to the high voltage propulsion battery.

The PEM/Motor screen displays the drive motor temperature, PEM temperature, ESS propulsion battery voltage read at the PEM, and the IBATT reading is the charge and discharge amperage.

The FW Version menu shows the firmware information. The firmware is often updated at the service centers to resolve known bugs or during upgrades, e.g. PEM and ESS upgrades.

We have listed what we feel are the most useful functions. There are more layers and functions to the Diagnostic menu. Tesla locked diagnostic access away for a reason, so please exercise caution and when in doubt, get help.

We are always available either by phone, 800 658-5883 Extension 500, or email ev@gruber.com, for free tech support.

As always, our goal is to support the Roadster community. We believe in transparency, and are committed to vehicle owner education.

 

More to come –              


Winter is coming

For those of you who store your Roadster over the winter, keep an eye on charge levels, and keep it plugged into the charge cable. We have had several owners contact us this past spring with bricked ESS packs, usually due to power issues, charge cable issues, blown breakers, etc.

Get the cell phone accessible OVMS alert system, or make sure to check your stored car weekly!

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Customer Reviews

Lesley

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Let me add. You guys are the rockstars of roadsters! Outstanding for your professional help during our post Ian issue. We ride again thanks to your excellence. Can’t thank you enough. 

Nathan Crider

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Making AZ the Roadster capital of the world.

Eric Simpson

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You folks at Gruber are making real a difference in the world of EV's and Tesla Roadsters.    

Thank you.  If people think Roadsters, they think  Gruber Motor company.   Pat your selves on the back Team Gruber.

Thank you

Charlie Gardner

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You guys rock!

I've enjoyed our Roadster conversations and appreciate your expertise in this matter. I would not be keeping the car if I did not have confidence in you. Thank you for that!

Yo M

Yo M

Google Review

Great customer service, very happy with results of actually fixing my car and all of that was done remotely, thank you Peter and all the staff behind it.

Andy Bober

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Thanks again for the quick response, you have put my mind at ease for now.  Love the car and hope that I can enjoy at least another 5 years of fun driving in our Great state of AZ.

You guys are the best!

Eric Simpson

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You are clearly a nice team at Gruber.  That comes across  in your emails, and on your YouTube videos.  You deserve your success.   Thanks from Eric from sunny Yorkshire UK.

DeVarrio R

DeVarrio R

Google Review

Took my car in for what was an emergency repair for me (100% cosmetic, but still needed, lol). Peter took my call and remarkably remembered me from an interaction that took place months ago. They were able to get my Model S in and make the needed repair. They are always helpful, informative, and punctual. I chose them over returning to Tesla for service. I would, and have, highly recommend them to anyone. Thanks Peter and Gruber Motors for helping me out!

Keith M

Keith M

Google Review

Just had a rear window adjusted and my touch screen replaced. Much more reasonable than going to Tesla. These guys did excellent work and return the car nice and clean and fully charged.

James J

James J

Google Review

Very professional! Great personality and service, very informative and most helpful, actually got to meet the man (Pete Gruber - Owner), techs were great, excellent office staff, knowledgeable and be friendly. Highly recommend, just stopped by and they were able to help immediately!!!

John R

John R

Google Review

My Model S was dead on a tow truck, and Gruber Motor Company answered the phone first try, and scheduled me right in for a battery replacement. Their Service Center looked beyond clean and organized.

Ryan Fulcher

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You guys rock!
Love what you do and that you share your restoration magic with the rest of us.

Yo M

Greatest Sub4Sub

Google Review

Their YouTube content has been extremely helpful, and the customer service over the phone is exceptional! Thank you Gruber folks!

Neal L

Neal L

Google Review

These guys do great work. No need to elaborate. I trust them wholeheartedly.

Ed Stock

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Thank you so much for an AMAZING morning tour of your Tesla repair shop!

It is incredible to know that such an amazing Tesla resource is right here in my home town.

You made my day!!!

Aaron M

Aaron M

Google Review

I walk into this establishment and the first thought that comes to mind is: "...so this is what heaven is like?" :-) I am so glad I found this company. The out of warranty repair services they performed on my 2013 Model S were absolutely superb. Peter has been a pleasure to work with. He has been kind and patient enough to answer my questions throughout the entire process. If you want repairs performed on your Tesla, do not hesitate to call Gruber Motors. Also! If you want to purchase parts or other components for your Tesla, they can help you as well! Thank you for to excellent work, professionalism, and value guys!

Terry A

Terry A

Google Review

This is a very cool place for Tesla's. I am on vacation in the Phoenix area and had to stop by to see what they are doing with Tesla's. I was very impressed with all of the first gen Tesla roadsters in their shop. Along with many Model S'. This is the only place I know of that works on Tesla's and they are repairing and having them re-certified by Tesla (misquoted) they resell them (in some instances). If you are in the Phoenix area stop by and check them out.

Amr

Email Review

Pete, you have my sincerest gratitude.

Honestly, I'm at a loss for words to how exceptional the service at Gruber Motors has been. My experience has been extremely positive. Aside from the great Roadster repair work performed, the fact you are allowing me to keep the car until it sells and going out of your way to help me sell it says volumes about your family and company.

I'm honored to support such a wonderful business and pray to see it thrive and grow beyond what it is today.

Aaron M

David M

Google Review

Peter really took care of me when I had a problem with my Tesla Model S. Fixed fast and for a reasonable cost. This entire operation is top notch. I'm happy to have them as an alternative to factory service. Thanks!

Martin H

Martin H

Google Review

Peter Gruber is the boss when it comes to anything Tesla....

David H

David H

Google Review

Absolutely one of the coolest places I've ever been. Love the Roadster.

Brayden M

Brayden M

Google Review

This place provides such a one of a kind, unique experience. Thank you Gruber for all of your hard work.

Thomas Borjon

Designation

Great service, great people, great parts.
 
I wish I would have had the money to reduce logging in my model s. Maybe next year.
 
Bought a battery for my ANCIENT 2012 Tesla. Very reasonable price, staff was well informed and knowledge. Nobody was wearing masks when I arrived, but everyone near me put one in when I walked in.
 
I'll be back to get my logging fixed! Until then, thanks for having the part in stock and providing it at a reasonable price. 

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