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Tesla Roadster Age Related Failures (now manifesting)

May 14, 2020

Roadsters Are Aging

Tesla Roadsters are aging, going on 12 years old, and new parts, component, and firmware issues are cropping up.  None of this was of course anticipated, or Tesla would have altered the design, or used different parts, materials, etc.  There is no indication planned obsolescence was built into the Roadster, and certain parts are just failing from use, and age.

Despite Tesla being an under-capitalized car manufacturer during the early years, all indications are no expense was spared to create a fine product, that even back then, was believed would become a collectible some day.  Any well made vehicle, properly maintained, and repaired, can last indefinitely.  What we will explore in this article are new failure points now revealing themselves, as this first article is surviving as it ages.

 

 

PEM Motor Block Deterioration

The annual preventive PEM maintenance is the biggest reason this part is starting to fail.  Made from the same material found in electrical panels, ABS plastic, which provides an insulating connecting point for high current and high voltage wiring, use and age are taking their tool.  Electrical panels installed at the service entrance of homes or businesses, are installed once, and not touched for decades.

In a Roadster PEM, the same type of black ABS plastic insulating blocks are used to feed high amperage current and voltage to the drive motor large connecting cables.  But unlike a home electrical circuit breaker panel,  which once installed is undisturbed, the PEM high voltage/current connector blocks, both DC Input and Drive Motor Output blocks are repeatedly disconnected and reconnected during yearly annual preventive maintenance, when the PEM is removed from the car.

Interestingly, according to Martin Eberhardt, the frequent preventive maintenance and PEM cleaning would have been reduced or avoided had there been more time to meet the original PEM cooling design objective.  Those non-functional scoops in both the rear quarter panels were originally supposed to be part of a passive PEM cooling system, augmented by a cooling fan.  Time constraints and pressure to get a product to market created a design compromise, which ended up being only the 12 volt PEM/Drive Motor fan cooling system placed low in the rear.

The placement of this powerful fan system to ground level, essentially turns this cooling system into a vaccum cleaner, which sucks up dust and road debris, and then sending it through a plenum to the bottom of the PEM IGBT transistor heat sinks is why the yearly PEM cleaning is so important.

This yearly maintenance procedure takes a toll on these two ABS plastic insulator blocks, which are also aging and becoming brittle.  The constant torque applied when the disconnect/reconnect procedure is applied results in stress cracking, and eventual crumbling with age.

 

PEM Motor Block Upgrade and Replacement

Since these parts are no longer in production, and injection molds are long gone, the most cost effective solution is a 3D print method to replicate these parts, improving the design to accommodate the yearly PEM maintenance disconnect/reconnect procedure by modifying the bus bar mounting method.

 

DC Input Block Deterioration

The same problem often occurs with the DC Input Insulating Block in the PEM.  This cracked and deteriorating assembly is also recreated and improved with 3D printing, and inserted brass bushings for the mounting screws, rather than the old method of screws inserted into plastic.  Like the PEM Motor Block, this assembly is part of the yearly PEM maintenance.

This fix also eliminates a safety problem.  Degraded and broken DC Input Insulating Blocks can fail to insulate once compromised, and place 400 VDC connection to chassis ground.

 

GPS Firmware Corruption

Since the summer of 2019, the Garmin GPS firmware has had a week number overflow bug that causes the GPS to roll back to the year 2000.  Although this does not affect overall vehicle functionality, it does cause the timestamps in the log files and battery health logs to be recorded incorrectly leading to difficulty diagnosing faults.

Access to accurate log file information continuously being recorded in a Roadster is crucial in isolating faults, and establishing timelines for errors. It can also be useful in determining patterns and trend analysis for ESS Battery Pack condition and degradation.

For Roadsters in our Service Center, we use custom cables that we developed, and are able to reprogram and update the Garmin firmware to resolve this firmware bug.

For remote vehicles, we suggest sending us the GPS module located under the driver’s side headlight and we can update the firmware in our lab.  The Roadster will function without this module, but it may affect any scheduled charging you have setup on your Roadster.

 

 

VMS Flash Chip Failure

The Roadster identity and battery metrics are stored in the file system on the VMS (Vehicle Management System).

During service, or failures and power losses in the Roadster, we are seeing an uptick in VMS firmware corruption on 2.x Roadsters (Any Roadster built in or after 2010). The symptom is the VMS will report a mismatch in the firmware version of a module, which typically happens with the VMS firmware. We are currently working with Tesla firmware engineers to identify the cause and will announce a solution soon.

Like on the Tegra board in the MCU (Media Control Unit) in the Model S/X, the Roadster has a NAND flash chip that resides on the VMS board. This NAND chip is one of the suspects because, like any flash chip, is subject to deterioration from read/write cycles.

A standard practice in our Service Center is a complete firmware backup before we start any service activity.  This data is backed up and available in the event of data corruption or chip failure during a service event.

 


Age Related Failures (now manifesting) May 14, 2020

Roadsters Are Aging

Tesla Roadsters are aging, going on 12 years old, and new parts, component, and firmware issues are cropping up.  None of this was of course anticipated, or Tesla would have altered the design, or used different parts, materials, etc.  There is no indication planned obsolescence was built into the Roadster, and certain parts are just failing from use, and age.

Despite Tesla being an under-capitalized car manufacturer during the early years, all indications are no expense was spared to create a fine product, that even back then, was believed would become a collectible some day.  Any well made vehicle, properly maintained, and repaired, can last indefinitely.  What we will explore in this article are new failure points now revealing themselves, as this first article is surviving as it ages.

 

 

PEM Motor Block Deterioration

The annual preventive PEM maintenance is the biggest reason this part is starting to fail.  Made from the same material found in electrical panels, ABS plastic, which provides an insulating connecting point for high current and high voltage wiring, use and age are taking their tool.  Electrical panels installed at the service entrance of homes or businesses, are installed once, and not touched for decades.

In a Roadster PEM, the same type of black ABS plastic insulating blocks are used to feed high amperage current and voltage to the drive motor large connecting cables.  But unlike a home electrical circuit breaker panel,  which once installed is undisturbed, the PEM high voltage/current connector blocks, both DC Input and Drive Motor Output blocks are repeatedly disconnected and reconnected during yearly annual preventive maintenance, when the PEM is removed from the car.

Interestingly, according to Martin Eberhardt, the frequent preventive maintenance and PEM cleaning would have been reduced or avoided had there been more time to meet the original PEM cooling design objective.  Those non-functional scoops in both the rear quarter panels were originally supposed to be part of a passive PEM cooling system, augmented by a cooling fan.  Time constraints and pressure to get a product to market created a design compromise, which ended up being only the 12 volt PEM/Drive Motor fan cooling system placed low in the rear.

The placement of this powerful fan system to ground level, essentially turns this cooling system into a vaccum cleaner, which sucks up dust and road debris, and then sending it through a plenum to the bottom of the PEM IGBT transistor heat sinks is why the yearly PEM cleaning is so important.

This yearly maintenance procedure takes a toll on these two ABS plastic insulator blocks, which are also aging and becoming brittle.  The constant torque applied when the disconnect/reconnect procedure is applied results in stress cracking, and eventual crumbling with age.

 

PEM Motor Block Upgrade and Replacement

Since these parts are no longer in production, and injection molds are long gone, the most cost effective solution is a 3D print method to replicate these parts, improving the design to accommodate the yearly PEM maintenance disconnect/reconnect procedure by modifying the bus bar mounting method.

 

DC Input Block Deterioration

The same problem often occurs with the DC Input Insulating Block in the PEM.  This cracked and deteriorating assembly is also recreated and improved with 3D printing, and inserted brass bushings for the mounting screws, rather than the old method of screws inserted into plastic.  Like the PEM Motor Block, this assembly is part of the yearly PEM maintenance.

This fix also eliminates a safety problem.  Degraded and broken DC Input Insulating Blocks can fail to insulate once compromised, and place 400 VDC connection to chassis ground.

 

GPS Firmware Corruption

Since the summer of 2019, the Garmin GPS firmware has had a week number overflow bug that causes the GPS to roll back to the year 2000.  Although this does not affect overall vehicle functionality, it does cause the timestamps in the log files and battery health logs to be recorded incorrectly leading to difficulty diagnosing faults.

Access to accurate log file information continuously being recorded in a Roadster is crucial in isolating faults, and establishing timelines for errors. It can also be useful in determining patterns and trend analysis for ESS Battery Pack condition and degradation.

For Roadsters in our Service Center, we use custom cables that we developed, and are able to reprogram and update the Garmin firmware to resolve this firmware bug.

For remote vehicles, we suggest sending us the GPS module located under the driver’s side headlight and we can update the firmware in our lab.  The Roadster will function without this module, but it may affect any scheduled charging you have setup on your Roadster.

 

 

VMS Flash Chip Failure

The Roadster identity and battery metrics are stored in the file system on the VMS (Vehicle Management System).

During service, or failures and power losses in the Roadster, we are seeing an uptick in VMS firmware corruption on 2.x Roadsters (Any Roadster built in or after 2010). The symptom is the VMS will report a mismatch in the firmware version of a module, which typically happens with the VMS firmware. We are currently working with Tesla firmware engineers to identify the cause and will announce a solution soon.

Like on the Tegra board in the MCU (Media Control Unit) in the Model S/X, the Roadster has a NAND flash chip that resides on the VMS board. This NAND chip is one of the suspects because, like any flash chip, is subject to deterioration from read/write cycles.

A standard practice in our Service Center is a complete firmware backup before we start any service activity.  This data is backed up and available in the event of data corruption or chip failure during a service event.

 


Wheel Lock Key Tip

This little Lotus leftover can cause a lot of grief, both when you lose one (they are hard to find) and if you strip one (even worse).

The ideal solution is to remove them and replace them with non-locking wheel lug bolts, but if you find yourself in a predicament without this wheel lock key, and you need to get your wheels off, here is a trick:

Find a 22mm 12 point long socket, 1/2" drive, as narrow as possible, and using a 2 lb sledge hammer, slam that socket onto the keyed lock nut until it bottoms out.

To remove the lock, put the 22mm socket with fused lock nut into a 23mm socket and use a hammer and punch to knock the lock nut out of the 22mm socket.

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Customer Reviews

Lesley

Designation

Let me add. You guys are the rockstars of roadsters! Outstanding for your professional help during our post Ian issue. We ride again thanks to your excellence. Can’t thank you enough. 

Nathan Crider

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Making AZ the Roadster capital of the world.

Eric Simpson

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You folks at Gruber are making real a difference in the world of EV's and Tesla Roadsters.    

Thank you.  If people think Roadsters, they think  Gruber Motor company.   Pat your selves on the back Team Gruber.

Thank you

Charlie Gardner

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You guys rock!

I've enjoyed our Roadster conversations and appreciate your expertise in this matter. I would not be keeping the car if I did not have confidence in you. Thank you for that!

Yo M

Yo M

Google Review

Great customer service, very happy with results of actually fixing my car and all of that was done remotely, thank you Peter and all the staff behind it.

Andy Bober

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Thanks again for the quick response, you have put my mind at ease for now.  Love the car and hope that I can enjoy at least another 5 years of fun driving in our Great state of AZ.

You guys are the best!

Eric Simpson

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You are clearly a nice team at Gruber.  That comes across  in your emails, and on your YouTube videos.  You deserve your success.   Thanks from Eric from sunny Yorkshire UK.

DeVarrio R

DeVarrio R

Google Review

Took my car in for what was an emergency repair for me (100% cosmetic, but still needed, lol). Peter took my call and remarkably remembered me from an interaction that took place months ago. They were able to get my Model S in and make the needed repair. They are always helpful, informative, and punctual. I chose them over returning to Tesla for service. I would, and have, highly recommend them to anyone. Thanks Peter and Gruber Motors for helping me out!

Keith M

Keith M

Google Review

Just had a rear window adjusted and my touch screen replaced. Much more reasonable than going to Tesla. These guys did excellent work and return the car nice and clean and fully charged.

James J

James J

Google Review

Very professional! Great personality and service, very informative and most helpful, actually got to meet the man (Pete Gruber - Owner), techs were great, excellent office staff, knowledgeable and be friendly. Highly recommend, just stopped by and they were able to help immediately!!!

John R

John R

Google Review

My Model S was dead on a tow truck, and Gruber Motor Company answered the phone first try, and scheduled me right in for a battery replacement. Their Service Center looked beyond clean and organized.

Ryan Fulcher

Designation

You guys rock!
Love what you do and that you share your restoration magic with the rest of us.

Yo M

Greatest Sub4Sub

Google Review

Their YouTube content has been extremely helpful, and the customer service over the phone is exceptional! Thank you Gruber folks!

Neal L

Neal L

Google Review

These guys do great work. No need to elaborate. I trust them wholeheartedly.

Ed Stock

Designation

Thank you so much for an AMAZING morning tour of your Tesla repair shop!

It is incredible to know that such an amazing Tesla resource is right here in my home town.

You made my day!!!

Aaron M

Aaron M

Google Review

I walk into this establishment and the first thought that comes to mind is: "...so this is what heaven is like?" :-) I am so glad I found this company. The out of warranty repair services they performed on my 2013 Model S were absolutely superb. Peter has been a pleasure to work with. He has been kind and patient enough to answer my questions throughout the entire process. If you want repairs performed on your Tesla, do not hesitate to call Gruber Motors. Also! If you want to purchase parts or other components for your Tesla, they can help you as well! Thank you for to excellent work, professionalism, and value guys!

Terry A

Terry A

Google Review

This is a very cool place for Tesla's. I am on vacation in the Phoenix area and had to stop by to see what they are doing with Tesla's. I was very impressed with all of the first gen Tesla roadsters in their shop. Along with many Model S'. This is the only place I know of that works on Tesla's and they are repairing and having them re-certified by Tesla (misquoted) they resell them (in some instances). If you are in the Phoenix area stop by and check them out.

Amr

Email Review

Pete, you have my sincerest gratitude.

Honestly, I'm at a loss for words to how exceptional the service at Gruber Motors has been. My experience has been extremely positive. Aside from the great Roadster repair work performed, the fact you are allowing me to keep the car until it sells and going out of your way to help me sell it says volumes about your family and company.

I'm honored to support such a wonderful business and pray to see it thrive and grow beyond what it is today.

Aaron M

David M

Google Review

Peter really took care of me when I had a problem with my Tesla Model S. Fixed fast and for a reasonable cost. This entire operation is top notch. I'm happy to have them as an alternative to factory service. Thanks!

Martin H

Martin H

Google Review

Peter Gruber is the boss when it comes to anything Tesla....

David H

David H

Google Review

Absolutely one of the coolest places I've ever been. Love the Roadster.

Brayden M

Brayden M

Google Review

This place provides such a one of a kind, unique experience. Thank you Gruber for all of your hard work.

Thomas Borjon

Designation

Great service, great people, great parts.
 
I wish I would have had the money to reduce logging in my model s. Maybe next year.
 
Bought a battery for my ANCIENT 2012 Tesla. Very reasonable price, staff was well informed and knowledge. Nobody was wearing masks when I arrived, but everyone near me put one in when I walked in.
 
I'll be back to get my logging fixed! Until then, thanks for having the part in stock and providing it at a reasonable price. 

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